Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
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The C wire (typically blue, sometimes labeled as COM or Com) is the "common" wire, providing 24 VAC power to the thermostat. While many older thermostats use batteries and don't require a C wire, smart thermostats need it to power Wi-Fi and other advanced functions. If not connected to your old thermostat, the C wire may be hidden in the wall.

If you don't have a C wire at your thermostat, you have three options:

  1. Run a new C wire from your HVAC control board.

  2. Install a Meross C Wire Adapter to your HVAC control board.

  3. Install a 24VAC transformer directly to the thermostat's C and R terminals.