Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
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How to find the MAC address of my smart device?

a. The MAC address might be printed on the housing of the smart device.
b. After configuring the device, you can find the MAC address on the device settings page in the Meross App.
c. Once the smart device has been successfully configured, you can find the MAC address on your router's DHCP management page.

 

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