Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
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Why isn't the smart thermostat set to heat the room according to my schedule?

Please note that any manual or human temperature control via the app or voice assistant will switch the device to manual mode. This schedule only applies to auto mode. Ensure your smart thermostat is operating in auto mode. Alternatively, you can uninstall and reinstall the batteries and try again.

If the issue persists, please email us at support@meross.com with your Meross account and the name of the smart thermostat.

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