Please note that you can use HomeKit ONLY IF the packaging has a HomeKit Badge on it. Those products without any HomeKit badge will not work with Homekit. 

Before getting started. Please make sure that your iOS 13 or above is connecting to 2.4GHz Wi-Fi of your home network, or you won't be able to pair your device with HomeKit.

1. If you've set it up via Meross app.

Just launch Home app and scan the QR code on the device. iOS will find the smart device in the same Wi-Fi network for you. Follow the instructions and you'll be all set in minutes.

Please note that Home app is likely to fail and please don't worry. Inputting  the setup code manually, rebooting iOS or resetting the device will help.

2. If you haven't set it up.

Just launch Home app and scan the QR code on the device or input setup code. Follow the instructions and you'll be all set in minutes.

1) For Android user. Open Meross app and tap + on the top right, just follow the instructions in Meross app and you will set it up in minutes.

2) For iOS user. Please follow instructions below.

  a. Please ensure that your iPhone or iPad is connected to a 2.4GHz Wi-Fi. Or you may not be able to set it up.

  b. Please make sure you are having iOS13 or above. 

  c. Use Apple Home app instead of Meross app to set it up. Just launch your Home app and tap “Add Accessory” or + on the top right and follow the instructions. It may take a few minutes and then you’ll be all set. The setup code and QR code are printed on the device and the user manual.

d. If the QR code won’t work, please tap “Don’t Have a Code or Can’t Scan” and choose the device. Input the code on the label and wait. You should be able to set it up in a minute.

e. After that, if you’d like to manage your device in Meross app, please connect to your home Wi-Fi and launch your Meross app and tap + on the top right. It will help you find devices in the same Wi-Fi network. Just tap add and you’ll be able to manage your device in Meross app. For example, upgrading firmware and binding to Amazon or Google voice assistants.

Note:

1. According to Apple HomeKit, the only way to set up HomeKit accessory with iOS is Home app. If you don’t want to set up with Home app, you will have to use an Android device.
2. If you can’t setup the device with Home app. It might be that the iOS is having cache issue with Homekit device. Please try to       

           a. Reset the device and kill the Home app and retry.

           b. Restart your iOS and retry. (This is important.)

           c. Ensure that your iOS is connecting to 2.4G of your home Wi-Fi.

           d. Have your iOS to forget all other Wi-Fi in your home.

3. Apple HomeKit with Siri and remote control (iOS only)

         a. After you finish the setup process. You can control your device with Siri when your iOS is connected to your home Wi-Fi. Learn more athttps://support.apple.com/en-us/HT208280

        b. You can share control of your home to your family by inviting them. Learn more at https://support.apple.com/en-us/HT208709

        c. Please be noted that Home app can NOT control your device remotely unless you set up a home hub in your home. Apple require this hub to fulfill remote control. Learn more at  https://support.apple.com/en-us/HT207057.

        You can also contact us at https://www.meross.com/support/contact/ticket. We are always happy to help.