Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
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HomeKit- Accessory Not Found?

If you encounter the error "Accessory Not Found," ensure your accessory is powered on and nearby, then try again. Here are some tips that may help:

Note: Please set up the HomeKit accessory within 15 minutes of restarting or resetting it.

 

a. Reboot your iPhone/iPad to clear the Home app’s cache, and ensure your device is connected to a 2.4GHz Wi-Fi network.

b. Follow the user manual to reset the accessory.

c. Power cycle the accessory. For a light switch, please reboot it at the circuit breaker.

d. Reconfigure the accessory.

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