Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
Global

Japan

Global

Türkiye

/
English

English

Can my meross product be upgraded to support Matter?

Sorry, as Matter is a new protocol with different hardware and software requirements, most of the smart home products currently available cannot be upgraded to support Matter. The existing Wi-Fi and HomeKit products we have released will not be able to support Matter through an upgrade. We will release and develop new Matter-enabled products to meet the needs of our users. 

Not helpful?
Click here to submit or search a support ticket.