Upgrade firmware for your HomeKit devices! We have released new firmwares for HomeKit devices to drastically improve the connection stability. Please refer to www.meross.com/support/FAQ/447.html and upgrade your HomeKit devices.
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If you use iOS but not the Home app, you can follow the below steps to add the HomeKit-compatible device to the Meross app:

1. Reset the smart device according to the user manual.

2. Keep the smart device in that mode for at least 15 minutes.

3. Open the Meross app-> tap the + button on the home page-> select your device model-> select the Non-HomeKit version to continue. For some model that doesn’t have the Non-HomeKit entrance, you can choose any other ones from the device list (such as the MSS110 or MSS210 smart plug).